【待反馈】宝塔后台升级后无法访问了，报404
为了能快速了解并处理您的问题，请提供以下基础信息：面板、插件版本：8.0.3系统版本：CentOS 8.2.2004X86_64(Py3.7.8)
问题描述：宝塔后台升级后无法访问了，报404
相关截图（日志、错误）：
使用bt 1 重启面板，不行就用bt 22看看有没有错误日志，然后截图发一下 raise value
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen
chunked=chunked,
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 447, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 337, in _raise_timeout
self, url, "Read timed out. (read timeout=%s)" % timeout_value
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='api.bt.cn', port=443): Read timed out. (read timeout=6)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "class/http_requests.py", line 104, in post
result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post
return request('post', url, data=data, json=json, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request
return session.request(method=method, url=url, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request
resp = self.send(prep, **send_kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send
r = adapter.send(request, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='api.bt.cn', port=443): Read timed out. (read timeout=6)
- Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 445, in _make_request
six.raise_from(e, None)
File "<string>", line 3, in raise_from
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 440, in _make_request
httplib_response = conn.getresponse()
File "/www/server/panel/pyenv/lib/python3.7/http/client.py", line 1369, in getresponse
response.begin()
File "/www/server/panel/pyenv/lib/python3.7/http/client.py", line 310, in begin
version, status, reason = self._read_status()
File "/www/server/panel/pyenv/lib/python3.7/http/client.py", line 271, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), "iso-8859-1")
File "/www/server/panel/pyenv/lib/python3.7/socket.py", line 589, in readinto
return self._sock.recv_into(b)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/_ssl3.py", line 567, in recv_into
return self.read(nbytes, buffer)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/_ssl3.py", line 390, in read
self._wait(self._read_event, timeout_exc=_SSLErrorReadTimeout)
File "src/gevent/_hub_primitives.py", line 317, in gevent._gevent_c_hub_primitives.wait_on_socket
File "src/gevent/_hub_primitives.py", line 322, in gevent._gevent_c_hub_primitives.wait_on_socket
File "src/gevent/_hub_primitives.py", line 313, in gevent._gevent_c_hub_primitives._primitive_wait
File "src/gevent/_hub_primitives.py", line 314, in gevent._gevent_c_hub_primitives._primitive_wait
File "src/gevent/_hub_primitives.py", line 46, in gevent._gevent_c_hub_primitives.WaitOperationsGreenlet.wait
File "src/gevent/_hub_primitives.py", line 46, in gevent._gevent_c_hub_primitives.WaitOperationsGreenlet.wait
File "src/gevent/_hub_primitives.py", line 55, in gevent._gevent_c_hub_primitives.WaitOperationsGreenlet.wait
File "src/gevent/_waiter.py", line 154, in gevent._gevent_c_waiter.Waiter.get
File "src/gevent/_greenlet_primitives.py", line 61, in gevent._gevent_c_greenlet_primitives.SwitchOutGreenletWithLoop.switch
File "src/gevent/_greenlet_primitives.py", line 61, in gevent._gevent_c_greenlet_primitives.SwitchOutGreenletWithLoop.switch
File "src/gevent/_greenlet_primitives.py", line 65, in gevent._gevent_c_greenlet_primitives.SwitchOutGreenletWithLoop.switch
File "src/gevent/_gevent_c_greenlet_primitives.pxd", line 35, in gevent._gevent_c_greenlet_primitives._greenlet_switch
socket.timeout: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
timeout=timeout
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen
method, url, error=e, _pool=self, _stacktrace=sys.exc_info()
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 531, in increment
raise six.reraise(type(error), error, _stacktrace)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/packages/six.py", line 735, in reraise
raise value
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen
chunked=chunked,
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 447, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 337, in _raise_timeout
self, url, "Read timed out. (read timeout=%s)" % timeout_value
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='api.bt.cn', port=443): Read timed out. (read timeout=6)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "class/http_requests.py", line 104, in post
result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post
return request('post', url, data=data, json=json, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request
return session.request(method=method, url=url, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request
resp = self.send(prep, **send_kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send
r = adapter.send(request, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='api.bt.cn', port=443): Read timed out. (read timeout=6)
- 开始更新SSH登录日志...
- 更新ssh日志成功
- 开始更新SSH登录日志...
- 更新ssh日志成功
- 开始更新SSH登录日志...
- 更新ssh日志成功 宝塔用_4620 发表于 2024-2-5 01:01
raise value
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py",...
您好，根据您的日志信息显示是连接超时，你可以根据以下方式进行参考
1、确保你的服务器能够正常访问互联网，尝试 ping api.bt.cn 或使用 curl 命令测试网络连接。
2、如果服务器上启用了防火墙，确保 443 端口是开放的，以允许 HTTPS 连接。
3、直接在浏览器或使用 curl 命令尝试访问 https://api.bt.cn，看是否能够正常响应。
4、如果服务器响应过慢，可能是由于服务器负载过重或其他性能问题引起的。你可以优化服务器配置、增加硬件资源或调整应用程序配置，以提高服务器响应速度。
如果以上问题没有解决的话，请后台信息我您的服务信息。
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