【待反馈】宝塔面板网页打不开了，修复后也启动不了
本帖最后由 堡塔运维小林 于 2023-9-18 21:40 编辑为了能快速了解并处理您的问题，请提供以下基础信息：面板、插件版本：
系统版本：
问题描述：
相关截图（日志、错误）：
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen
chunked=chunked,
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 382, in _make_request
self._validate_conn(conn)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 1010, in _validate_conn
conn.connect()
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 353, in connect
conn = self._new_conn()
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 177, in _new_conn
% (self.host, self.timeout),
urllib3.exceptions.ConnectTimeoutError: (<urllib3.connection.HTTPSConnection object at 0x7f61e16b9250>, 'Connection to www.bt.cn timed out. (connect timeout=60)')
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
timeout=timeout
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen
method, url, error=e, _pool=self, _stacktrace=sys.exc_info()
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 573, in increment
raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='www.bt.cn', port=443): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7f61e16b9250>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "class/http_requests.py", line 104, in post
result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post
return request('post', url, data=data, json=json, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request
return session.request(method=method, url=url, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request
resp = self.send(prep, **send_kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send
r = adapter.send(request, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 504, in send
raise ConnectTimeout(e, request=request)
requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='www.bt.cn', port=443): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7f61e16b9250>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))
- Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 170, in _new_conn
(self._dns_host, self.port), self.timeout, **extra_kw
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 96, in create_connection
raise err
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 86, in create_connection
sock.connect(sa)
socket.timeout: timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen
chunked=chunked,
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 382, in _make_request
self._validate_conn(conn)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 1010, in _validate_conn
conn.connect()
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 353, in connect
conn = self._new_conn()
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 177, in _new_conn
% (self.host, self.timeout),
urllib3.exceptions.ConnectTimeoutError: (<urllib3.connection.HTTPSConnection object at 0x7f9618f21310>, 'Connection to www.bt.cn timed out. (connect timeout=60)')
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
timeout=timeout
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen
method, url, error=e, _pool=self, _stacktrace=sys.exc_info()
File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 573, in increment
raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='www.bt.cn', port=443): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7f9618f21310>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "class/http_requests.py", line 104, in post
result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post
return request('post', url, data=data, json=json, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request
return session.request(method=method, url=url, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request
resp = self.send(prep, **send_kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send
r = adapter.send(request, **kwargs)
File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 504, in send
raise ConnectTimeout(e, request=request)
requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='www.bt.cn', port=443): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7f9618f21310>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))
您好，这个可能是面板环境错误导致的，您执行下面的命令手动修复一下面板环境，下面的命令不要在面板的终端中执行，如果在执行过程中有报错，请截图发出来
备份当前面板环境：
mv /www/server/panel/pyenv /www/server/panel/pyenv.bak
执行修复面板环境命令：
curl http://download.bt.cn/install/update_panel.sh|bash 堡塔运维小林 发表于 2023-9-18 21:40
您好，这个可能是面板环境错误导致的，您执行下面的命令手动修复一下面板环境，下面的命令不要在面板的终端 ...
宝塔用户_qxxibq 发表于 2023-9-18 22:10
您好，这个是正常的，您执行bt 14命令去获取面板的url，再去访问看看是否正常 堡塔运维小林 发表于 2023-9-18 22:18
您好，这个是正常的，您执行bt 14命令去获取面板的url，再去访问看看是否正常 ...
还是不行，显示无法访问此网站 堡塔运维小林 发表于 2023-9-18 22:18
您好，这个是正常的，您执行bt 14命令去获取面板的url，再去访问看看是否正常 ...
麻烦明天在帮我想想解决办法哦 宝塔用户_qxxibq 发表于 2023-9-18 22:37
麻烦明天在帮我想想解决办法哦
您好，截图看一下无法访问报错的信息 堡塔运维小林 发表于 2023-9-18 22:43
您好，截图看一下无法访问报错的信息
端口现在是25126，安全组里面端口也是打开的
本帖最后由 堡塔运维小林 于 2023-9-19 18:29 编辑
宝塔用户_qxxibq 发表于 2023-9-19 09:00
端口现在是25126，安全组里面端口也是打开的
您好，用这个工具(https://tool.chinaz.com/port)扫描了一下您的25126端口，显示是关闭状态，您检查一下您的系统防火墙、安全组是否开放了该端口，另外可以执行下面的这个命令看一下系统是否监听了这个25126端口，然后把执行结果截图发出来# 执行这个命令启动宝塔，然后再去浏览器中访问面板，访问之后再去执行第二条命令
bt 1
ss -auntpl |grep 25126
堡塔运维小林 发表于 2023-9-19 18:27
您好，用这个工具(https://tool.chinaz.com/port)扫描了一下您的25126端口，显示是关闭状态，您检查一下您 ...
你好，宝塔启动不了了的
宝塔用户_qxxibq 发表于 2023-9-19 21:46
你好，宝塔启动不了了的
您好，这个可能是面板环境错误导致的，您执行下面的命令手动修复一下面板环境，下面的命令不要在面板的终端中执行，如果在执行过程中有报错，请截图发出来
备份当前面板环境：
mv /www/server/panel/pyenv /www/server/panel/pyenv.bak
执行修复面板环境命令：
curl http://download.bt.cn/install/update_panel.sh|bash 堡塔运维小林 发表于 2023-9-19 22:28
您好，这个可能是面板环境错误导致的，您执行下面的命令手动修复一下面板环境，下面的命令不要在面板的终 ...
看下我们前面的记录，最开始就是让用这两个命令，试过了的 宝塔用户_qxxibq 发表于 2023-9-19 22:34
看下我们前面的记录，最开始就是让用这两个命令，试过了的
私信我您的todesk或者向日葵，我远程看看，私信后这里回复 您好，您的问题解决了吗？
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