宝塔用户_psfvnt 发表于 2024-10-7 11:17:56

【待反馈】出错了，[tencent] 运行时发生错误！

为了能快速了解并处理您的问题，请提供以下基础信息：面板、插件版本：Linux 面板 9.2.0
系统版本：宝塔面板腾讯云专享版
问题描述：将宝塔面板腾讯云专享版升级过后提示“密钥连接错误，请重新绑定或取消当前密钥关联!”，重新创建输入密钥后依旧无法恢复正常。
出错了， 运行时发生错误！tencentcloud.common.exception.tencent_cloud_sdk_exception.TencentCloudSDKException: code:AuthFailure.SignatureFailure message: 请求签名验证失败，请检查您的签名计算是否正确。 requestId:dd833668-0fb8-4c44-8832-5645d8da8637尝试重新绑定密钥（输入关联后，无法保存成功）、修复面板、重启面板、重启服务器，均无法解决问题
相关截图（日志、错误）：REQUEST_DATE: 2024-10-07 11:14:54 PAN_VERSION: 9.2.0OS_VERSION: CentOS7.9.2009 x86_64(Py3.7.9) REMOTE_ADDR: 113.87.80.117 REQUEST_URI: POST /plugin%3Faction%3Da%26name%3Dtencent%26s%3Dget_request_packREQUEST_FORM: {}USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36 Edg/126.0.0.0Traceback (most recent call last):File "class/panelPlugin.py", line 3739, in a    return p.exec_fun(get)File "class/pluginAuth.py", line 67, in exec_fun    raise public.PanelError(res['msg'])public.PanelError: 面板运行时发生错误: Traceback (most recent call last):File "/www/server/panel/plugin/tencent/tencent_main.py", line 634, in get_request_pack    resp = client.DescribeInstancesTrafficPackages(req)File "/www/server/panel/pyenv/lib/python3.7/site-packages/tencentcloud/lighthouse/v20200324/lighthouse_client.py", line 967, in DescribeInstancesTrafficPackages    body = self.call("DescribeInstancesTrafficPackages", params, headers=headers)File "/www/server/panel/pyenv/lib/python3.7/site-packages/tencentcloud/common/abstract_client.py", line 364, in call    self._handle_response(data)File "/www/server/panel/pyenv/lib/python3.7/site-packages/tencentcloud/common/abstract_client.py", line 347, in _handle_response    raise TencentCloudSDKException(code, message, reqid)tencentcloud.common.exception.tencent_cloud_sdk_exception.TencentCloudSDKException: code:AuthFailure.SignatureFailure message:请求签名验证失败，请检查您的签名计算是否正确。 requestId:71e9bfc4-4270-4308-aac7-c572516fa331

大炮运维V587 发表于 2024-10-7 11:45:00

btpip install -i https://mirrors.tencent.com/pypi/simple/ --upgrade tencentcloud-sdk-python

您好，根据您的描述疑似缺少腾讯云的依赖，您到服务器SSH终端里执行，如果还是提示请求签名失败，请联系右上角客服的微信
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