【待反馈】更新7.9.10后无法进入宝塔面板

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：7.9.10

系统版本：CentOS-7.6.1810-x64

问题描述：更新后面板出错，无法进入宝塔面板，网站正常运行

相关截图（日志、错误）：

self._sslobj.do_handshake()
socket.timeout: _ssl.c:1074: The handshake operation timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen
    method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 531, in increment
    raise six.reraise(type(error), error, _stacktrace)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/packages/six.py", line 735, in reraise
    raise value
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen
    chunked=chunked,
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 385, in _make_request
    self._raise_timeout(err=e, url=url, timeout_value=conn.timeout)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 337, in _raise_timeout
    self, url, "Read timed out. (read timeout=%s)" % timeout_value
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='www.bt.cn', port=443): Read timed out. (read timeout=60)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "class/http_requests.py", line 104, in post
    result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post
    return request('post', url, data=data, json=json, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request
    return session.request(method=method, url=url, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request
    resp = self.send(prep, **send_kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 529, in send
    raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='www.bt.cn', port=443): Read timed out. (read timeout=60)

[2023-05-13 08:02:07][DEBUG] - Traceback (most recent call last):
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 382, in _make_request
    self._validate_conn(conn)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 1010, in _validate_conn
    conn.connect()
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 421, in connect
    tls_in_tls=tls_in_tls,
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/ssl_.py", line 429, in ssl_wrap_socket
    sock, context, tls_in_tls, server_hostname=server_hostname
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/ssl_.py", line 472, in _ssl_wrap_socket_impl
    return ssl_context.wrap_socket(sock, server_hostname=server_hostname)
  File "/www/server/panel/pyenv/lib/python3.7/ssl.py", line 423, in wrap_socket
    session=session
  File "/www/server/panel/pyenv/lib/python3.7/ssl.py", line 870, in _create
    self.do_handshake()
  File "/www/server/panel/pyenv/lib/python3.7/ssl.py", line 1139, in do_handshake
    self._sslobj.do_handshake()
socket.timeout: _ssl.c:1074: The handshake operation timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen
    method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 531, in increment
    raise six.reraise(type(error), error, _stacktrace)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/packages/six.py", line 735, in reraise
    raise value
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen
    chunked=chunked,
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 385, in _make_request
    self._raise_timeout(err=e, url=url, timeout_value=conn.timeout)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 337, in _raise_timeout
    self, url, "Read timed out. (read timeout=%s)" % timeout_value
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='www.bt.cn', port=443): Read timed out. (read timeout=60)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "class/http_requests.py", line 104, in post
    result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post
    return request('post', url, data=data, json=json, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request
    return session.request(method=method, url=url, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request
    resp = self.send(prep, **send_kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 529, in send
    raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='www.bt.cn', port=443): Read timed out. (read timeout=60)

您好，您提供的错误提示信息并不会影响到面板的访问，您可以尝试在命令行执行下bt 1命令重启下然后再访问面板试试，如果还是无法访问您在服务器终端使用root权限执行以下命令检测下面板状态，执行完成后截图发我看一下命令执行结果！

1. curl -O -m 3 http://download.bt.cn/tools/bt_check.sh && bash bt_check.sh

复制代码

完毕！
Bt-Panel (pid 25495) already running
Bt-Task (pid 25517) already running
------------------------------------------------------------------
BT-Panel 25495 root    5u  IPv4 843943      0t0  TCP *:ddi-tcp-1 (LISTEN)
------------------------------------------------------------------
面板端口外网测试访问不通
------------------------------------------------------------------
未开启面板SSL
------------------------------------------------------------------
服务器内部测试访问正常
--------------------------磁盘空间使用--------------------------------
文件系统        容量  已用  可用 已用% 挂载点
/dev/vda1        43G   14G   30G   32% /
devtmpfs        941M     0  941M    0% /dev
tmpfs           964M   17k  964M    1% /dev/shm
tmpfs           964M   26M  938M    3% /run
tmpfs           964M     0  964M    0% /sys/fs/cgroup
tmpfs           193M     0  193M    0% /run/user/0
---------------------------Inode空间----------------------------------
文件系统          Inode 已用(I)  可用(I) 已用(I)% 挂载点
/dev/vda1      20970944  225074 20745870       2% /
devtmpfs         229544     338   229206       1% /dev
tmpfs            235258       5   235253       1% /dev/shm
tmpfs            235258     472   234786       1% /run
tmpfs            235258      16   235242       1% /sys/fs/cgroup
tmpfs            235258       1   235257       1% /run/user/0
-------------------------------------------------------------------
/www/server/panel/pyenv目录存在
/www/server/panel/pyenv/bin/python文件存在

外网测试访问不通怎么解决啊，昨天还好好的..

堡塔运维向樛木 发表于 2023-5-13 15:02
您好，您提供的错误提示信息并不会影响到面板的访问，您可以尝试在命令行执行下bt 1命令重启下然后再访问面 ...

完毕！
Bt-Panel (pid 25495) already running
Bt-Task (pid 25517) already running
------------------------------------------------------------------
BT-Panel 25495 root    5u  IPv4 843943      0t0  TCP *:ddi-tcp-1 (LISTEN)
------------------------------------------------------------------
面板端口外网测试访问不通
------------------------------------------------------------------
未开启面板SSL
------------------------------------------------------------------
服务器内部测试访问正常
--------------------------磁盘空间使用--------------------------------
文件系统        容量  已用  可用 已用% 挂载点
/dev/vda1        43G   14G   30G   32% /
devtmpfs        941M     0  941M    0% /dev
tmpfs           964M   17k  964M    1% /dev/shm
tmpfs           964M   26M  938M    3% /run
tmpfs           964M     0  964M    0% /sys/fs/cgroup
tmpfs           193M     0  193M    0% /run/user/0
---------------------------Inode空间----------------------------------
文件系统          Inode 已用(I)  可用(I) 已用(I)% 挂载点
/dev/vda1      20970944  225074 20745870       2% /
devtmpfs         229544     338   229206       1% /dev
tmpfs            235258       5   235253       1% /dev/shm
tmpfs            235258     472   234786       1% /run
tmpfs            235258      16   235242       1% /sys/fs/cgroup
tmpfs            235258       1   235257       1% /run/user/0
-------------------------------------------------------------------
/www/server/panel/pyenv目录存在
/www/server/panel/pyenv/bin/python文件存在

已经解决了

梦云1 发表于 2023-5-13 17:21
已经解决了

您好，是面板服务未启动还是端口问题导致呢？

梦云1 发表于 2023-5-13 17:21
已经解决了

怎么解决的?  我现在也是这个问题很头疼