【待反馈】安装LNMP 报错 尝试从文件中软件列表读取失败

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：

正式版：11.8.0

系统版本：

问题描述：

<div>
    <h3>出错了，面板运行时发生错误！</h3>
    <div style="margin-bottom: 15px;margin-top: 15px;color: red;">
        <h4 style="font-size: none;">尝试从文件中软件列表读取失败，请重试!</h4>
    </div>
    <pre style="height:112px;word-wrap: break-word;white-space: pre-wrap;margin: 0 0 10px">REQUEST_DATE: 2026-06-18 12:40:09
  VERSION: CentOS Stream 10 (Coughlan) x86_64(Py3.7.16) - 11.8.0
REMOTE_ADDR: 185.241.41.192
REQUEST_URI: POST /plugin?action=get_soft_list
REQUEST_FORM: {}
  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/149.0.0.0 Safari/537.36</pre>
    <pre style="height:370px;word-wrap: break-word;white-space: pre-wrap;margin: 0 0 0px">Traceback (most recent call last):
  File ＂/www/server/panel/BTPanel/__init__.py＂, line 2577, in publicObject
    res = run_obj.run(toObject, defs, get)
  File ＂/www/server/panel/BTPanel/__init__.py＂, line 2523, in run
    result = getattr(toObject, get.action)(get)
  File ＂/www/server/panel/class/panelPlugin.py＂, line 1935, in get_soft_list
    softList = self.get_cloud_list(get)
  File ＂/www/server/panel/class/panelPlugin.py＂, line 1347, in get_cloud_list
    raise public.PanelError(err_msg)

尝试从文件中软件列表读取失败，请重试!</pre>
        </li>
        <li className="consult_project" style="list-style: none;display: none;">修复方案三(<span style="color:#ff7300">推荐</span>)：使用微信扫描右侧二维码，联系技术客服。</li>
    </ul>
    <div style="position: relative;margin-top: 20px;margin-right: 40px;text-align: center;font-size: 12px;display: none;" className="pull-right consult_project"><span id="err_kefu_img" style="padding: 5px;border: 1px solid #20a53a;display: inline-block;height: 113px;"></span><i className="wechatEnterprise" style="position: absolute;top: 44px;left: 44px;"></i>
        <div>【微信客服】</div>
    </div>
</div>
<div>
    <h3>出错了，面板运行时发生错误！</h3>
    <div style="margin-bottom: 15px;margin-top: 15px;color: red;">
        <h4 style="font-size: none;">尝试从文件中软件列表读取失败，请重试!</h4>
    </div>
    <pre style="height:112px;word-wrap: break-word;white-space: pre-wrap;margin: 0 0 10px">REQUEST_DATE: 2026-06-18 12:40:09
  VERSION: CentOS Stream 10 (Coughlan) x86_64(Py3.7.16) - 11.8.0
REMOTE_ADDR: 185.241.41.192
REQUEST_URI: POST /plugin?action=get_soft_list
REQUEST_FORM: {}
  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/149.0.0.0 Safari/537.36</pre>
    <pre style="height:370px;word-wrap: break-word;white-space: pre-wrap;margin: 0 0 0px">Traceback (most recent call last):
  File ＂/www/server/panel/BTPanel/__init__.py＂, line 2577, in publicObject
    res = run_obj.run(toObject, defs, get)
  File ＂/www/server/panel/BTPanel/__init__.py＂, line 2523, in run
    result = getattr(toObject, get.action)(get)
  File ＂/www/server/panel/class/panelPlugin.py＂, line 1935, in get_soft_list
    softList = self.get_cloud_list(get)
  File ＂/www/server/panel/class/panelPlugin.py＂, line 1347, in get_cloud_list
    raise public.PanelError(err_msg)

尝试从文件中软件列表读取失败，请重试!</pre>
        <li className="consult_project" style="list-style: none;display: none;">修复方案三(<span style="color:#ff7300">推荐</span>)：使用微信扫描右侧二维码，联系技术客服。</li>
    </ul>
    <div style="position: relative;margin-top: 20px;margin-right: 40px;text-align: center;font-size: 12px;display: none;" className="pull-right consult_project"><span id="err_kefu_img" style="padding: 5px;border: 1px solid #20a53a;display: inline-block;height: 113px;"></span><i className="wechatEnterprise" style="position: absolute;top: 44px;left: 44px;"></i>
        <div>【微信客服】</div>
    </div>
</div>

相关截图（日志、错误）：

附件是截图

宝塔用户_yvqaft 发表于 2026-6-18 12:50
附件是截图

您好，扫码右下角客户服务经理的二维码，联系我司客户服务经理时就说找我排查面板获取软件列表失败的问题