【已解答】升级到13.0后 弹出这个错误提示怎么解决

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：

13.0.0

系统版本：

CentOS  7.9.2009 x86_64(Py3.7.9)

问题描述：

面板升级到一半卡住，重新用命令行升级后，进入面板就弹出下面提示

相关截图（日志、错误）：

<div class="pd20">
    <h3>出错了，[tencent]运行时发生错误！</h3>
    <div style="margin-bottom: 15px;margin-top: 15px;color: red;">
        <h4 style="font-size: none;">TypeError: get_run_pip() takes 0 positional arguments but 1 was given</h4>
    </div>
    <pre style="height:165px;word-wrap: break-word;white-space: pre-wrap;margin: 0 0 10px;overflow: auto;">REQUEST_DATE: 2026-08-24 20:38:19
PAN_VERSION: 13.0.0
  OS_VERSION: CentOS  7.9.2009 x86_64(Py3.7.9)
REMOTE_ADDR: 183.252.39.44
REQUEST_URI: POST /plugin%3Faction%3Da%26name%3Dtencent%26s%3Dget_config
REQUEST_FORM: {}
  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36</pre>
    <pre style="height:330px;word-wrap: break-word;white-space: pre-wrap;margin: 0 0 0px;overflow: auto;">Traceback (most recent call last):
  File "/www/server/panel/class/panelPlugin.py", line 3830, in a
    return p.exec_fun(get)
  File "/www/server/panel/class/pluginAuth.py", line 67, in exec_fun
    raise public.PanelError(res['msg'])
public.PanelError: 面板运行时发生错误: Traceback (most recent call last):
  File "/www/server/panel/plugin/tencent/tencent_main.py", line 21, in <module>
    import tencentcloud
ModuleNotFoundError: No module named 'tencentcloud'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/www/server/panel/plugin/tencent/tencent_main.py", line 23, in <module>
    os.system(public.get_run_pip('[PIP] install tencentcloud-sdk-python'))
TypeError: get_run_pip() takes 0 positional arguments but 1 was given</pre>
    <ul class="help-info-text">
        <li style="list-style: none;"><b>很抱歉，您在访问[tencent]插件时，意外发生错误，请尝试按以下顺序尝试解除此错误：</b></li>
        <li style="list-style: none;">1、在[首页]右上角点击修复面板，并退出面板重新登录。</li>
        <li style="list-style: none;">2、若此插件不是最新版，尝试更新到最新版，若已是最新版，请尝试重装此插件，若为测试版，请尝试切换为正式版</li>
        <li style="list-style: none;">3、若此插件为第三方插件，请在插件窗口中找到插件作者联系方式，尝试联系作者寻求帮助</li>
        <li style="list-style: none;">4、如上述尝试未能解除此错误，请截图此窗口到宝塔论坛发贴寻求帮助, 论坛地址：<a class="btlink" href="https://www.bt.cn/bbs" target="_blank">https://www.bt.cn/bbs</a></li>
    </ul>
</div>
<div class="pd20">
    <h3>出错了，[tencent]运行时发生错误！</h3>
    <div style="margin-bottom: 15px;margin-top: 15px;color: red;">
        <h4 style="font-size: none;">TypeError: get_run_pip() takes 0 positional arguments but 1 was given</h4>
    </div>
    <pre style="height:165px;word-wrap: break-word;white-space: pre-wrap;margin: 0 0 10px;overflow: auto;">REQUEST_DATE: 2026-08-24 20:38:19
PAN_VERSION: 13.0.0
  OS_VERSION: CentOS  7.9.2009 x86_64(Py3.7.9)
REMOTE_ADDR: 183.252.39.44
REQUEST_URI: POST /plugin%3Faction%3Da%26name%3Dtencent%26s%3Dget_config
REQUEST_FORM: {}
  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/132.0.0.0 Safari/537.36</pre>
    <pre style="height:330px;word-wrap: break-word;white-space: pre-wrap;margin: 0 0 0px;overflow: auto;">Traceback (most recent call last):
  File "/www/server/panel/class/panelPlugin.py", line 3830, in a
    return p.exec_fun(get)
  File "/www/server/panel/class/pluginAuth.py", line 67, in exec_fun
    raise public.PanelError(res['msg'])
public.PanelError: 面板运行时发生错误: Traceback (most recent call last):
  File "/www/server/panel/plugin/tencent/tencent_main.py", line 21, in <module>
    import tencentcloud
ModuleNotFoundError: No module named 'tencentcloud'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/www/server/panel/plugin/tencent/tencent_main.py", line 23, in <module>
    os.system(public.get_run_pip('[PIP] install tencentcloud-sdk-python'))
TypeError: get_run_pip() takes 0 positional arguments but 1 was given</pre>
    <ul class="help-info-text">
        <li style="list-style: none;"><b>很抱歉，您在访问[tencent]插件时，意外发生错误，请尝试按以下顺序尝试解除此错误：</b></li>
        <li style="list-style: none;">1、在[首页]右上角点击修复面板，并退出面板重新登录。</li>
        <li style="list-style: none;">2、若此插件不是最新版，尝试更新到最新版，若已是最新版，请尝试重装此插件，若为测试版，请尝试切换为正式版</li>
        <li style="list-style: none;">3、若此插件为第三方插件，请在插件窗口中找到插件作者联系方式，尝试联系作者寻求帮助</li>
        <li style="list-style: none;">4、如上述尝试未能解除此错误，请截图此窗口到宝塔论坛发贴寻求帮助, 论坛地址：<a class="btlink" href="https://www.bt.cn/bbs" target="_blank">https://www.bt.cn/bbs</a></li>
    </ul>
</div>

您好，从报错日志来看，似乎是你的服务器上缺少腾讯云SDK（tencentcloud-sdk-python），所以插件启动时报错 ModuleNotFoundError。
您可以使用以下方案解决问题：
1.手动安装缺少的依赖：btpip install tencentcloud-sdk-python
2.卸载重装对应的插件

如果问题依然没有解决，您可以通过客服咨询宝塔面板相关问题：https://docs.bt.cn/wechat-service
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