【已完成】网站监控报表，请求接口站点概览异常:'monitor'

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：

[url=]8.0.0[/url]
网站监控报表 7.4.5

系统版本：

Debian GNU/Linux 11 x86_64(Py3.7.9)

问题描述：

网站监控报表 ，请求接口站点概览异常:'monitor'

相关截图（日志、错误）：

我是香港服务器，可能安装插件时候，出现错误。
或者跟香港服务器通讯有问题，我切换面板节点为香港服务器，连接云端服务器失败!  难道是宝塔香港服务器出现问题了？

1. REQUEST_DATE: 2023-07-05 18:44:45
   
2. PAN_VERSION: 8.0.0
   
3.   OS_VERSION: Debian GNU/Linux 11 x86_64(Py3.7.9)
   
4. REMOTE_ADDR: 182.200.6.182
   
5. REQUEST_URI: POST /plugin?action=repair_plugin
   
6. REQUEST_FORM: {＇version＇: ＇7＇, ＇min_version＇: ＇4.5＇, ＇plugin_name＇: ＇total＇}
   
7.   USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36

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1. Traceback (most recent call last):
   
2.   File "class/panelPlugin.py", line 572, in __download_plugin
   
3.     headers_total_size = int(download_res.headers['File-size'])
   
4.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/structures.py", line 52, in __getitem__
   
5.     return self._store[key.lower()][1]
   
6. KeyError: 'file-size'
   
7. 
   
8. During handling of the above exception, another exception occurred:
   
9. 
   
10. Traceback (most recent call last):
    
11.   File "/www/server/panel/BTPanel/__init__.py", line 2016, in publicObject
    
12.     res = run_obj.run(toObject, defs, get)
    
13.   File "/www/server/panel/BTPanel/__init__.py", line 1963, in run
    
14.     result = getattr(toObject, get.action)(get)
    
15.   File "class/panelPlugin.py", line 881, in repair_plugin
    
16.     return self.__repair_plugin(get.plugin_name, get.version)
    
17.   File "class/panelPlugin.py", line 107, in __repair_plugin
    
18.     return self.__install_plugin(upgrade_plugin_name, upgrade_version)
    
19.   File "class/panelPlugin.py", line 95, in __install_plugin
    
20.     filename = self.__download_plugin(upgrade_plugin_name, upgrade_version)
    
21.   File "class/panelPlugin.py", line 576, in __download_plugin
    
22.     public.error_conn_cloud(download_res.text))
    
23. public.PanelError: 面板运行时发生错误: 面板运行时发生错误: 抱歉，连接云端服务器失败! - 502 Bad Gateway

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1. 正在执行(22)...
   
2. ===============================================
   
3. sh: warning: setlocale: LC_ALL: cannot change locale (en_US.UTF-8)
   
4.     raise timeout("The read operation timed out")
   
5. socket.timeout: The read operation timed out
   
6. 
   
7. During handling of the above exception, another exception occurred:
   
8. 
   
9. Traceback (most recent call last):
   
10.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    
11.     timeout=timeout
    
12.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 720, in urlopen
    
13.     method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
    
14.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 400, in increment
    
15.     raise six.reraise(type(error), error, _stacktrace)
    
16.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/packages/six.py", line 735, in reraise
    
17.     raise value
    
18.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 672, in urlopen
    
19.     chunked=chunked,
    
20.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 423, in _make_request
    
21.     self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
    
22.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 331, in _raise_timeout
    
23.     self, url, "Read timed out. (read timeout=%s)" % timeout_value
    
24. urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='www.bt.cn', port=443): Read timed out. (read timeout=6)
    
25. 
    
26. During handling of the above exception, another exception occurred:
    
27. 
    
28. Traceback (most recent call last):
    
29.   File "class/http_requests.py", line 104, in post
    
30.     result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)
    
31.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 116, in post
    
32.     return request('post', url, data=data, json=json, **kwargs)
    
33.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 60, in request
    
34.     return session.request(method=method, url=url, **kwargs)
    
35.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 533, in request
    
36.     resp = self.send(prep, **send_kwargs)
    
37.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 646, in send
    
38.     r = adapter.send(request, **kwargs)
    
39.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 529, in send
    
40.     raise ReadTimeout(e, request=request)
    
41. requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='www.bt.cn', port=443): Read timed out. (read timeout=6)
    
42. 
    
43. [2023-07-05 19:10:05][DEBUG] - Traceback (most recent call last):
    
44.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/contrib/pyopenssl.py", line 485, in wrap_socket
    
45.     cnx.do_handshake()
    
46.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/OpenSSL/SSL.py", line 1934, in do_handshake
    
47.     self._raise_ssl_error(self._ssl, result)
    
48.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/OpenSSL/SSL.py", line 1646, in _raise_ssl_error
    
49.     raise WantReadError()
    
50. OpenSSL.SSL.WantReadError
    
51. 
    
52. During handling of the above exception, another exception occurred:
    
53. 
    
54. Traceback (most recent call last):
    
55.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 376, in _make_request
    
56.     self._validate_conn(conn)
    
57.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 994, in _validate_conn
    
58.     conn.connect()
    
59.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 360, in connect
    
60.     ssl_context=context,
    
61.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/ssl_.py", line 370, in ssl_wrap_socket
    
62.     return context.wrap_socket(sock, server_hostname=server_hostname)
    
63.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/contrib/pyopenssl.py", line 488, in wrap_socket
    
64.     raise timeout("select timed out")
    
65. socket.timeout: select timed out
    
66. 
    
67. During handling of the above exception, another exception occurred:
    
68. 
    
69. Traceback (most recent call last):
    
70.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    
71.     timeout=timeout
    
72.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 720, in urlopen
    
73.     method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
    
74.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 400, in increment
    
75.     raise six.reraise(type(error), error, _stacktrace)
    
76.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/packages/six.py", line 735, in reraise
    
77.     raise value
    
78.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 672, in urlopen
    
79.     chunked=chunked,
    
80.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 379, in _make_request
    
81.     self._raise_timeout(err=e, url=url, timeout_value=conn.timeout)
    
82.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 331, in _raise_timeout
    
83.     self, url, "Read timed out. (read timeout=%s)" % timeout_value
    
84. urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='www.bt.cn', port=443): Read timed out. (read timeout=10)
    
85. 
    
86. During handling of the above exception, another exception occurred:
    
87. 
    
88. Traceback (most recent call last):
    
89.   File "class/http_requests.py", line 104, in post
    
90.     result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)
    
91.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 116, in post
    
92.     return request('post', url, data=data, json=json, **kwargs)
    
93.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 60, in request
    
94.     return session.request(method=method, url=url, **kwargs)
    
95.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 533, in request
    
96.     resp = self.send(prep, **send_kwargs)
    
97.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 646, in send
    
98.     r = adapter.send(request, **kwargs)
    
99.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 529, in send
    
100.     raise ReadTimeout(e, request=request)
     
101. requests.exceptions.ReadTimeout: HTTPSConnectionPool(host='www.bt.cn', port=443): Read timed out. (read timeout=10)
     
102. 
     
103. \n
     

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BGP/CN2专线网络，造成的网络不通？
或者是我服务器跟宝塔云端服务器连接不通，造成的？

mymyboss 发表于 2023-7-5 20:00
BGP/CN2专线网络，造成的网络不通？
或者是我服务器跟宝塔云端服务器连接不通，造成的？ ...

您使用curl直接访问download.bt.cn或者api.bt.cn能直接通吗？如果能直接访问到就说明可能节点问题。但是不排除线路问题。因为CN2线路是比较容易波动的。
您现在网站监控报表插件是否还是提示错误呢？如还是提示错误，您可以尝试将apache服务重新安装下，然后再去安装网站监控报表插件看下是否正常，这个错误可能是Lua模块引起的

堡塔运维向樛木 发表于 2023-7-5 21:10
您使用curl直接访问download.bt.cn或者api.bt.cn能直接通吗？如果能直接访问到就说明可能节点问题。但是 ...

1. curl download.bt.cn

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可以，能显示html

1. curl api.bt.cn

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不行。没内容。

1. ping -c 5 -i 3 api.bt.cncn
   
2. PING api.bt.cn (42.157.129.47) 56(84) bytes of data.
   
3. 64 bytes from 42.157.129.47 (42.157.129.47): icmp_seq=1 ttl=45 time=8.91 ms
   
4. 64 bytes from 42.157.129.47 (42.157.129.47): icmp_seq=2 ttl=45 time=8.87 ms
   
5. 64 bytes from 42.157.129.47 (42.157.129.47): icmp_seq=3 ttl=45 time=8.74 ms
   
6. 64 bytes from 42.157.129.47 (42.157.129.47): icmp_seq=4 ttl=45 time=11.1 ms
   
7. 64 bytes from 42.157.129.47 (42.157.129.47): icmp_seq=5 ttl=45 time=9.18 ms
   
8. 
   
9. --- api.bt.cn ping statistics ---
   
10. 5 packets transmitted, 5 received, 0% packet loss, time 12013ms
    
11. rtt min/avg/max/mdev = 8.737/9.360/11.102/0.882 ms

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堡塔运维向樛木 发表于 2023-7-5 21:10
您使用curl直接访问download.bt.cn或者api.bt.cn能直接通吗？如果能直接访问到就说明可能节点问题。但是 ...

将apache服务卸载，重新安装。网站监控报表卸载，重新安装，还是不行。

堡塔运维向樛木 发表于 2023-7-5 21:10
您使用curl直接访问download.bt.cn或者api.bt.cn能直接通吗？如果能直接访问到就说明可能节点问题。但是 ...

网络连通不畅，影响apache的安装了嘛？apache会报错嘛？apache还会稳定运行嘛？

mymyboss 发表于 2023-7-5 22:16
网络连通不畅，影响apache的安装了嘛？apache会报错嘛？apache还会稳定运行嘛？ ...

在服务器命令行下执行这个命令出来看下它的安装过程，看下是哪里的问题

1. bash /www/server/panel/plugin/total/install.sh install

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谢花郎 发表于 2023-7-6 11:30
在服务器命令行下执行这个命令出来看下它的安装过程，看下是哪里的问题
...

果然是Lua模块引起的  这是BUG，请求赐币子

1. 
   
2. 
   
3. 
   
4. cc -c -O3 -Wall -pedantic -DNDEBUG  -I/usr/local/include/luajit-2.0 -fpic -o lua                                                                         _cjson.o lua_cjson.c
   
5. lua_cjson.c:43:10: fatal error: lua.h: No such file or directory
   
6.    43 | #include <lua.h>
   
7. 
   
8. 
   

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mymyboss 发表于 2023-7-6 12:34
果然是Lua模块引起的  这是BUG，请求赐币子

您那边方便提供下您服务器吗？具体我们需要排查下看看是哪里无法安装的。
另外这个Lua模块跟您服务器编译之间的问题

谢花郎 发表于 2023-7-6 15:18
您那边方便提供下您服务器吗？具体我们需要排查下看看是哪里无法安装的。
另外这个Lua模块跟您服务器编译 ...

  已经私信了，7.7服务器就到期了，所以滴抓紧

谢花郎 发表于 2023-7-6 15:18
您那边方便提供下您服务器吗？具体我们需要排查下看看是哪里无法安装的。
另外这个Lua模块跟您服务器编译 ...

  这个服务器就是  那个内核有问题的，但不是我的香港服务器 但是它Lua模块 也是有同样的问题，所以，可以搞它。这是一台国内服务器， line 512什么错误都一样，堪称一模一样的错误。