【待反馈】无法登录后台，宝塔无法启动

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：8.02

系统版本：CentOS-7.6

问题描述：恢复数据库，由于数据库过大导致服务器被关机，启动服务器后开始是能打开登录界面，但是登录的时候一直显示登录中，重启宝塔无效，重启服务器后宝塔无法启动，无法登录后台显示无法访问此网站现在执行 bt命令没有反应了

相关截图（日志、错误）：

正在执行(22)...

===============================================

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/Crypto/Cipher/PKCS1_v1_5.py", line 165, in decrypt

    raise ValueError("Ciphertext with incorrect length.")

ValueError: Ciphertext with incorrect length.

[2023-09-25 23:53:25][DEBUG] - 更新成功.

[2023-09-25 23:53:25][DEBUG] - 缓存更新成功,耗时: 2.11 秒

[2023-09-25 23:53:25][DEBUG] - 开始更新消息json...

[2023-09-25 23:53:25][DEBUG] - 更新消息json成功

[2023-09-26 00:05:07][DEBUG] - 开始更新SSH登录日志...

[2023-09-26 00:05:07][DEBUG] - 更新ssh日志成功

[2023-09-27 00:05:54][DEBUG] - 开始更新SSH登录日志...

[2023-09-27 00:05:54][DEBUG] - 更新ssh日志成功

[2023-09-28 00:06:40][DEBUG] - 开始更新SSH登录日志...

[2023-09-28 00:06:40][DEBUG] - 更新ssh日志成功

[2023-09-29 00:08:00][DEBUG] - 开始更新SSH登录日志...

[2023-09-29 00:08:00][DEBUG] - 更新ssh日志成功

[2023-09-30 00:08:44][DEBUG] - 开始更新SSH登录日志...

[2023-09-30 00:08:44][DEBUG] - 更新ssh日志成功

[2023-09-30 21:53:40][DEBUG] - Traceback (most recent call last):

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 170, in _new_conn

    (self._dns_host, self.port), self.timeout, **extra_kw

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 96, in create_connection

    raise err

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 86, in create_connection

    sock.connect(sa)

socket.timeout: timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen

    chunked=chunked,

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 382, in _make_request

    self._validate_conn(conn)

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 1010, in _validate_conn

    conn.connect()

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 353, in connect

    conn = self._new_conn()

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 177, in _new_conn

    % (self.host, self.timeout),

urllib3.exceptions.ConnectTimeoutError: (<urllib3.connection.HTTPSConnection object at 0x7fa8679579d0>, 'Connection to www.bt.cn timed out. (connect timeout=60)')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send

    timeout=timeout

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen

    method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 573, in increment

    raise MaxRetryError(_pool, url, error or ResponseError(cause))

urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='www.bt.cn', port=443): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7fa8679579d0>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

  File "class/http_requests.py", line 104, in post

    result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post

    return request('post', url, data=data, json=json, **kwargs)

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request

    return session.request(method=method, url=url, **kwargs)

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request

    resp = self.send(prep, **send_kwargs)

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send

    r = adapter.send(request, **kwargs)

  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 504, in send

    raise ConnectTimeout(e, request=request)

requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='www.bt.cn', port=443): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7fa8679579d0>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))

[2023-10-01 00:09:30][DEBUG] - 开始更新SSH登录日志...

[2023-10-01 00:09:30][DEBUG] - 更新ssh日志成功

[2023-10-02 00:00:22][DEBUG] - 开始更新SSH登录日志...

[2023-10-02 00:00:22][DEBUG] - 更新ssh日志成功

[2023-10-03 00:01:16][DEBUG] - 开始更新SSH登录日志...

[2023-10-03 00:01:16][DEBUG] - 更新ssh日志成功

[2023-10-04 00:01:52][DEBUG] - 开始更新SSH登录日志...

[2023-10-04 00:01:52][DEBUG] - 更新ssh日志成功

[2023-10-04 12:23:03][DEBUG] - 更新成功.

[2023-10-04 12:23:03][DEBUG] - 缓存更新成功,耗时: 1.91 秒

[2023-10-04 12:23:03][DEBUG] - 开始更新消息json...

[2023-10-04 12:23:03][DEBUG] - 更新消息json成功

[2023-10-05 00:02:51][DEBUG] - 开始更新SSH登录日志...

[2023-10-05 00:02:52][DEBUG] - 更新ssh日志成功

[2023-10-05 14:43:04][DEBUG] - 更新成功.

[2023-10-05 14:43:04][DEBUG] - 缓存更新成功,耗时: 28.68 秒

[2023-10-05 14:43:04][DEBUG] - 开始更新消息json...

[2023-10-05 14:43:04][DEBUG] - 更新消息json成功

[2023-10-06 00:08:16][DEBUG] - 开始更新SSH登录日志...

[2023-10-06 00:08:16][DEBUG] - 更新ssh日志成功

[2023-10-06 15:20:43][DEBUG] - 更新成功.

[2023-10-06 15:20:43][DEBUG] - 缓存更新成功,耗时: 1.73 秒

[2023-10-06 15:20:43][DEBUG] - 开始更新消息json...

[2023-10-06 15:20:43][DEBUG] - 更新消息json成功

[2023-10-07 00:03:22][DEBUG] - 开更新SSH登录日志...

[2023-10-07 00:03:22][DEBUG] - 更新ssh日志成功

[2023-10-07 20:43:51][DEBUG] - 更新成功.

[2023-10-07 20:43:51][DEBUG] - 缓存更新成功,耗时: 2.07 秒

[2023-10-07 20:43:51][DEBUG] - 开始更新消息json...

[2023-10-07 20:43:51][DEBUG] - 更新消息json成功

您好，删掉面板依赖的python环境，手动修复一下试试，命令：（非面板终端）

1. mv  /www/server/panel/pyenv /root/pyenv_bak;
   
2. curl http://download.bt.cn/install/update_panel.sh|bash
   
3. bt 14
   
4. bt 1

复制代码

如果依然不行，请将命令的执行结果截图看看（私人信息注意打码）

1. [2023-09-30 21:53:40][DEBUG] - Traceback (most recent call last):
   
2.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 170, in _new_conn
   
3.     (self._dns_host, self.port), self.timeout, **extra_kw
   
4.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 96, in create_connection
   
5.     raise err
   
6.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 86, in create_connection
   
7.     sock.connect(sa)
   
8. socket.timeout: timed out
   
9. 
   
10. During handling of the above exception, another exception occurred:
    
11. 
    
12. Traceback (most recent call last):
    
13.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen
    
14.     chunked=chunked,
    
15.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 382, in _make_request
    
16.     self._validate_conn(conn)
    
17.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 1010, in _validate_conn
    
18.     conn.connect()
    
19.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 353, in connect
    
20.     conn = self._new_conn()
    
21.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 177, in _new_conn
    
22.     % (self.host, self.timeout),
    
23. urllib3.exceptions.ConnectTimeoutError: (<urllib3.connection.HTTPSConnection object at 0x7fa8679579d0>, 'Connection to www.bt.cn timed out. (connect timeout=60)')
    
24. 
    
25. During handling of the above exception, another exception occurred:
    
26. 
    
27. Traceback (most recent call last):
    
28.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    
29.     timeout=timeout
    
30.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen
    
31.     method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
    
32.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 573, in increment
    
33.     raise MaxRetryError(_pool, url, error or ResponseError(cause))
    
34. urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='www.bt.cn', port=443): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7fa8679579d0>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))
    
35. 
    
36. During handling of the above exception, another exception occurred:
    
37. 
    
38. Traceback (most recent call last):
    
39.   File "class/http_requests.py", line 104, in post
    
40.     result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)
    
41.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post
    
42.     return request('post', url, data=data, json=json, **kwargs)
    
43.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request
    
44.     return session.request(method=method, url=url, **kwargs)
    
45.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request
    
46.     resp = self.send(prep, **send_kwargs)
    
47.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send
    
48.     r = adapter.send(request, **kwargs)
    
49.   File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 504, in send
    
50.     raise ConnectTimeout(e, request=request)
    
51. requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='www.bt.cn', port=443): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7fa8679579d0>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))

复制代码

1. 外网面板地址: https://
   
2. 内网面板地址: https://
   
3. Traceback (most recent call last):
   
4.   File "/www/server/panel/tools.py", line 786, in <module>
   
5.     set_panel_username()
   
6.   File "/www/server/panel/tools.py", line 448, in set_panel_username
   
7.     print('username: ' + username)
   
8. TypeError: can only concatenate str (not "NoneType") to str
   
9. 
   
10. password: ********

复制代码

堡塔运维盏尽 发表于 2023-10-7 23:30
您好，删掉面板依赖的python环境，手动修复一下试试，命令：（非面板终端）

如果依然不行，请将命令的执行 ...

已经在下面的帖子回复了

kongxinren 发表于 2023-10-8 00:21
已经在下面的帖子回复了

您好，您的问题解决了吗？没有解决的话请及时回复，如果解决了请回复已解决。