【已完成】早上起来面板无法登录

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：最新

系统版本：centos8

问题描述：连接页面提示超时。昨晚正常，服务器未做任何改动，上边其他站点访问正常

相关截图（日志、错误）：

[root@VM-8-8-centos ~]# bt 22

===============================================

正在执行(22)...

===============================================

File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 170, in _new_conn

(self._dns_host, self.port), self.timeout, **extra_kw

File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 96, in create_connection

raise err

File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 86, in create_connection

sock.connect(sa)

File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/_socketcommon.py", line 613, in connect

self._wait(self._write_event)

File "src/gevent/_hub_primitives.py", line 317, in gevent._gevent_c_hub_primitives.wait_on_socket

File "src/gevent/_hub_primitives.py", line 322, in gevent._gevent_c_hub_primitives.wait_on_socket

File "src/gevent/_hub_primitives.py", line 313, in gevent._gevent_c_hub_primitives._primitive_wait

File "src/gevent/_hub_primitives.py", line 314, in gevent._gevent_c_hub_primitives._primitive_wait

File "src/gevent/_hub_primitives.py", line 46, in gevent._gevent_c_hub_primitives.WaitOperationsGreenlet.wait

File "src/gevent/_hub_primitives.py", line 55, in gevent._gevent_c_hub_primitives.WaitOperationsGreenlet.wait

File "src/gevent/_waiter.py", line 154, in gevent._gevent_c_waiter.Waiter.get

File "src/gevent/_greenlet_primitives.py", line 61, in gevent._gevent_c_greenlet_primitives.SwitchOutGreenletWithLoop.switch

File "src/gevent/_greenlet_primitives.py", line 65, in gevent._gevent_c_greenlet_primitives.SwitchOutGreenletWithLoop.switch

File "src/gevent/_gevent_c_greenlet_primitives.pxd", line 35, in gevent._gevent_c_greenlet_primitives._greenlet_switch

socket.timeout: timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen

chunked=chunked,

File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 394, in _make_request

conn.request(method, url, **httplib_request_kw)

File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 234, in request

super(HTTPConnection, self).request(method, url, body=body, headers=headers)

File "/www/server/panel/pyenv/lib/python3.7/http/client.py", line 1277, in request

self._send_request(method, url, body, headers, encode_chunked)

File "/www/server/panel/pyenv/lib/python3.7/http/client.py", line 1323, in _send_request

self.endheaders(body, encode_chunked=encode_chunked)

File "/www/server/panel/pyenv/lib/python3.7/http/client.py", line 1272, in endheaders

self._send_output(message_body, encode_chunked=encode_chunked)

File "/www/server/panel/pyenv/lib/python3.7/http/client.py", line 1032, in _send_output

self.send(msg)

File "/www/server/panel/pyenv/lib/python3.7/http/client.py", line 972, in send

self.connect()

File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 200, in connect

conn = self._new_conn()

File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 177, in _new_conn

% (self.host, self.timeout),

urllib3.exceptions.ConnectTimeoutError: (<urllib3.connection.HTTPConnection object at 0x7f0f84b68f50>, 'Connection to www.bt.cn timed out. (connect timeout=60)')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send

timeout=timeout

File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen

method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]

File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 573, in increment

raise MaxRetryError(_pool, url, error or ResponseError(cause))

urllib3.exceptions.MaxRetryError: HTTPConnectionPool(host='www.bt.cn', port=80): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPConnection object at 0x7f0f84b68f50>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):

File "/www/server/panel/class/http_requests.py", line 104, in post

result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)

File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post

return request('post', url, data=data, json=json, **kwargs)

File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request

return session.request(method=method, url=url, **kwargs)

File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request

resp = self.send(prep, **send_kwargs)

File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send

r = adapter.send(request, **kwargs)

File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 504, in send

raise ConnectTimeout(e, request=request)

requests.exceptions.ConnectTimeout: HTTPConnectionPool(host='www.bt.cn', port=80): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPConnection object at 0x7f0f84b68f50>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))

[2023-09-30 21:51:47][DEBUG] - 更新成功.

[2023-09-30 21:51:47][DEBUG] - 缓存更新成功,耗时: 61.41 秒

[2023-09-30 21:51:47][DEBUG] - 开始更新消息json...

[2023-09-30 21:51:47][DEBUG] - 更新成功.

[2023-09-30 21:51:47][DEBUG] - 缓存更新成功,耗时: 61.33 秒

[2023-09-30 21:51:47][DEBUG] - 开始更新消息json...

[2023-09-30 21:51:47][DEBUG] - 更新消息json成功

[2023-09-30 21:51:48][DEBUG] - 更新消息json成功

[2023-10-01 00:03:52][DEBUG] - 开始更新SSH登录日志...

[2023-10-01 00:03:52][DEBUG] - 更新ssh日志成功

[2023-10-02 00:04:30][DEBUG] - 开始更新SSH登录日志...

[2023-10-02 00:04:30][DEBUG] - 更新ssh日志成功

[2023-10-03 00:05:09][DEBUG] - 开始更新SSH登录日志...

[2023-10-03 00:05:09][DEBUG] - 更新ssh日志成功

[2023-10-04 00:05:47][DEBUG] - 开始更新SSH登录日志...

[2023-10-04 00:05:47][DEBUG] - 更新ssh日志成功

[2023-10-05 00:06:26][DEBUG] - 开始更新SSH登录日志...

[2023-10-05 00:06:26][DEBUG] - 更新ssh日志成功

[2023-10-06 00:07:05][DEBUG] - 开始更新SSH登录日志...

[2023-10-06 00:07:05][DEBUG] - 更新ssh日志成功

[2023-10-07 00:07:43][DEBUG] - 开始更新SSH登录日志...

[2023-10-07 00:07:43][DEBUG] - 更新ssh日志成功

[2023-10-08 00:08:22][DEBUG] - 开始更新SSH登录日志...

[2023-10-08 00:08:22][DEBUG] - 更新ssh日志成功

\n

谢花郎 · 发表于 2023-10-8 09:13:55

您好，浏览器访问面板URL地址是提示什么错误信息呢？同时您在服务器命令行下执行bt 16命令修复面板然后重新访问看看是否正常？

宝塔用户_qwedzx · 发表于 2023-10-8 09:24:07

谢花郎发表于 2023-10-8 09:13
您好，浏览器访问面板URL地址是提示什么错误信息呢？同时您在服务器命令行下执行bt 16命令修复面板然后重新 ...

提示就是超时，err_connect_timeout。云服务器防火墙、centos自身防火墙一直都是开放使用的端口。修复也没起作用

谢花郎 · 发表于 2023-10-8 09:27:43

宝塔用户_qwedzx 发表于 2023-10-8 09:24
提示就是超时，err_connect_timeout。云服务器防火墙、centos自身防火墙一直都是开放使用的端口。修复也 ...

麻烦您到服务器命令行下执行命令看下服务器系统防火墙：
Centos系统：

fireawll-cmd --list-port
iptables -L -n

复制代码

Ubuntu/Debian系统：

ufw status
iptables -L -n

复制代码

如果上面命令查询到可以查询到服务器系统防火墙内存在端口规则，重启面板都无异常访问还是提示超时，则查看下面板状态：

bt status

复制代码

以及面板端口使用监听状况查询：

lsof -i:$(cat /www/server/panel/data/port.pl)

复制代码

宝塔用户_qwedzx · 发表于 2023-10-8 09:33:07

谢花郎发表于 2023-10-8 09:27
麻烦您到服务器命令行下执行命令看下服务器系统防火墙：
Centos系统：

谢谢，想来想去应该不是宝塔或者centos自身或者云防火墙的问题。刚把端口换了下，已经可以了。想来可能是单位网络问题，等问他们一下，原来我用的是8888端口，换成9999就行了

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