【已完成】首页和文件页一直显示加载中。。。

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：[url=]8.0.3[/url]

系统版本：Red Hat 4.8.5-11

问题描述：首页和文件页一直显示加载中。。。，无法操作

相关截图（日志、错误）：

请输入命令编号：22
===============================================
正在执行(22)...
===============================================
[2023-10-16 15:34:41][DEBUG] - 更新消息json成功
[2023-10-17 00:00:36][DEBUG] - 开始更新SSH登录日志...
[2023-10-17 00:00:36][DEBUG] - 更新ssh日志成功
[2023-10-18 00:03:21][DEBUG] - 开始更新SSH登录日志...
[2023-10-18 00:03:21][DEBUG] - 更新ssh日志成功
[2023-10-19 00:05:19][DEBUG] - 开始更新SSH登录日志...
[2023-10-19 00:05:19][DEBUG] - 更新ssh日志成功
[2023-10-20 00:08:08][DEBUG] - 开始更新SSH登录日志...
[2023-10-20 00:08:08][DEBUG] - 更新ssh日志成功
[2023-10-20 10:27:34][DEBUG] - 更新成功.
[2023-10-20 10:27:34][DEBUG] - 缓存更新成功,耗时: 2.01 秒
[2023-10-20 10:27:34][DEBUG] - 开始更新消息json...
[2023-10-20 10:27:34][DEBUG] - 更新成功.
[2023-10-20 10:27:34][DEBUG] - 缓存更新成功,耗时: 2.23 秒
[2023-10-20 10:27:34][DEBUG] - 开始更新消息json...
[2023-10-20 10:27:34][DEBUG] - 更新消息json成功
[2023-10-20 10:27:34][DEBUG] - 更新消息json成功
[2023-10-20 13:17:21][DEBUG] - Traceback (most recent call last):
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 170, in _new_conn
    (self._dns_host, self.port), self.timeout, **extra_kw
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 96, in create_connection
    raise err
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 86, in create_connection
    sock.connect(sa)
socket.timeout: timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen
    chunked=chunked,
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 382, in _make_request
    self._validate_conn(conn)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 1010, in _validate_conn
    conn.connect()
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 353, in connect
    conn = self._new_conn()
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 177, in _new_conn
    % (self.host, self.timeout),
urllib3.exceptions.ConnectTimeoutError: (<urllib3.connection.HTTPSConnection object at 0x7f59d0198b90>, 'Connection to www.bt.cn timed out. (connect timeout=60)')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen
    method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 573, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='www.bt.cn', port=443): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7f59d0198b90>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "class/http_requests.py", line 104, in post
    result = requests.post(url,data,timeout=timeout,headers=headers,verify=verify)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post
    return request('post', url, data=data, json=json, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request
    return session.request(method=method, url=url, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request
    resp = self.send(prep, **send_kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 504, in send
    raise ConnectTimeout(e, request=request)
requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='www.bt.cn', port=443): Max retries exceeded with url: /api/wpanel/get_messages (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7f59d0198b90>, 'Connection to www.bt.cn timed out. (connect timeout=60)'))

[2023-10-21 00:00:48][DEBUG] - 开始更新SSH登录日志...
[2023-10-21 00:00:48][DEBUG] - 更新ssh日志成功
[2023-10-22 00:02:45][DEBUG] - 开始更新SSH登录日志...
[2023-10-22 00:02:45][DEBUG] - 更新ssh日志成功
[2023-10-23 00:04:52][DEBUG] - 开始更新SSH登录日志...
[2023-10-23 00:04:52][DEBUG] - 更新ssh日志成功
[2023-10-23 13:28:24][DEBUG] - 更新成功.
[2023-10-23 13:28:24][DEBUG] - 缓存更新成功,耗时: 2.22 秒
[2023-10-23 13:28:24][DEBUG] - 开始更新消息json...
[2023-10-23 13:28:24][DEBUG] - 更新成功.
[2023-10-23 13:28:24][DEBUG] - 缓存更新成功,耗时: 2.22 秒
[2023-10-23 13:28:24][DEBUG] - 开始更新消息json...
[2023-10-23 13:28:24][DEBUG] - 更新成功.
[2023-10-23 13:28:24][DEBUG] - 缓存更新成功,耗时: 2.21 秒
[2023-10-23 13:28:24][DEBUG] - 开始更新消息json...
[2023-10-23 13:28:24][DEBUG] - 更新消息json成功
[2023-10-23 13:28:24][DEBUG] - 更新消息json成功
[2023-10-23 13:28:24][DEBUG] - 更新消息json成功
[2023-10-23 13:28:25][DEBUG] - 更新成功.
[2023-10-23 13:28:25][DEBUG] - 缓存更新成功,耗时: 3.06 秒
[2023-10-23 13:28:25][DEBUG] - 开始更新消息json...
[2023-10-23 13:28:25][DEBUG] - 更新消息json成功
[2023-10-23 13:28:25][DEBUG] - 更新成功.
[2023-10-23 13:28:26][DEBUG] - 缓存更新成功,耗时: 2.12 秒
[2023-10-23 13:28:26][DEBUG] - 开始更新消息json...
[2023-10-23 13:28:26][DEBUG] - 更新成功.
[2023-10-23 13:28:26][DEBUG] - 缓存更新成功,耗时: 2.10 秒
[2023-10-23 13:28:26][DEBUG] - 开始更新消息json...
[2023-10-23 13:28:26][DEBUG] - 更新消息json成功
[2023-10-23 13:28:26][DEBUG] - 更新消息json成功

您好，根据您提供的面板日志，在最新日志中并没有记录错误信息，但是几天前有记录无法链接我司官网的信息，您先尝试下在面板左侧导航栏中找到”面板设置“---”面板云端通讯节点配置“点击配置，切换下节点，然后再执行前面的操作试试是否可以恢复正常使用，可以多尝试几个节点。
或者在命令行执行以下命令智能修复下节点：

1. wget https://download.bt.cn/tools/auto_node.sh&& bash auto_node.sh

复制代码

               
如果还是不行的话还麻烦您在服务器命令行逐行执行以下命令，检查下服务器的网络状态及连接我司官网节点状态，以下命令仅用于检查网络状态并不会影响到您的运行环境。
命令执行完成后截图发一下命令执行结果

1. ping -c 5 www.bt.cn
   
2. curl https://api.bt.cn
   
3. curl www.baidu.com
   
4. history| grep sh

复制代码

堡塔运维向樛木 发表于 2023-10-23 20:27
您好，根据您提供的面板日志，在最新日志中并没有记录错误信息，但是几天前有记录无法链接我司官网的信息， ...

早上过来突然又自己好了

宝塔用户_csjtje 发表于 2023-10-24 10:07
早上过来突然又自己好了

好的