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发表在 BUG提交2024-3-21 18:04 [复制链接] 1 124

  1. (, 'Connection to api-node1.bt.cn timed out. (connect timeout=30)') During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send timeout=timeout File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2] File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 573, in increment raise MaxRetryError(_pool, url, error or ResponseError(cause)) urllib3.exceptions.MaxRetry
复制代码



REQUEST_DATE: 2024-03-21 18:02:00
  VERSION: CentOS  7.9.2009 x86_64(Py3.7.9) - 8.0.58
REMOTE_ADDR: 116.30.101.86
REQUEST_URI: POST /plugin?action=repair_plugin
REQUEST_FORM: {'version': '2', 'min_version': '5', 'plugin_name': 'pgsql_manager'}
  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36
Traceback (most recent call last):
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 170, in _new_conn
    (self._dns_host, self.port), self.timeout, **extra_kw
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 96, in create_connection
    raise err
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/connection.py", line 86, in create_connection
    sock.connect(sa)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/gevent/_socketcommon.py", line 613, in connect
    self._wait(self._write_event)
  File "src/gevent/_hub_primitives.py", line 317, in gevent._gevent_c_hub_primitives.wait_on_socket
  File "src/gevent/_hub_primitives.py", line 322, in gevent._gevent_c_hub_primitives.wait_on_socket
  File "src/gevent/_hub_primitives.py", line 313, in gevent._gevent_c_hub_primitives._primitive_wait
  File "src/gevent/_hub_primitives.py", line 314, in gevent._gevent_c_hub_primitives._primitive_wait
  File "src/gevent/_hub_primitives.py", line 46, in gevent._gevent_c_hub_primitives.WaitOperationsGreenlet.wait
  File "src/gevent/_hub_primitives.py", line 46, in gevent._gevent_c_hub_primitives.WaitOperationsGreenlet.wait
  File "src/gevent/_hub_primitives.py", line 55, in gevent._gevent_c_hub_primitives.WaitOperationsGreenlet.wait
  File "src/gevent/_waiter.py", line 154, in gevent._gevent_c_waiter.Waiter.get
  File "src/gevent/_greenlet_primitives.py", line 61, in gevent._gevent_c_greenlet_primitives.SwitchOutGreenletWithLoop.switch
  File "src/gevent/_greenlet_primitives.py", line 61, in gevent._gevent_c_greenlet_primitives.SwitchOutGreenletWithLoop.switch
  File "src/gevent/_greenlet_primitives.py", line 65, in gevent._gevent_c_greenlet_primitives.SwitchOutGreenletWithLoop.switch
  File "src/gevent/_gevent_c_greenlet_primitives.pxd", line 35, in gevent._gevent_c_greenlet_primitives._greenlet_switch
socket.timeout: timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 706, in urlopen
    chunked=chunked,
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 382, in _make_request
    self._validate_conn(conn)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 1010, in _validate_conn
    conn.connect()
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 353, in connect
    conn = self._new_conn()
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connection.py", line 177, in _new_conn
    % (self.host, self.timeout),
urllib3.exceptions.ConnectTimeoutError: (, 'Connection to api-node1.bt.cn timed out. (connect timeout=30)')

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 449, in send
    timeout=timeout
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/connectionpool.py", line 756, in urlopen
    method, url, error=e, _pool=self, _stacktrace=sys.exc_info()[2]
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/urllib3/util/retry.py", line 573, in increment
    raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='api-node1.bt.cn', port=443): Max retries exceeded with url: /down/download_plugin (Caused by ConnectTimeoutError(, 'Connection to api-node1.bt.cn timed out. (connect timeout=30)'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "class/panelPlugin.py", line 627, in __download_plugin
    stream=True)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 119, in post
    return request('post', url, data=data, json=json, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/api.py", line 61, in request
    return session.request(method=method, url=url, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 542, in request
    resp = self.send(prep, **send_kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "/www/server/panel/pyenv/lib/python3.7/site-packages/requests/adapters.py", line 504, in send
    raise ConnectTimeout(e, request=request)
requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='api-node1.bt.cn', port=443): Max retries exceeded with url: /down/download_plugin (Caused by ConnectTimeoutError(, 'Connection to api-node1.bt.cn timed out. (connect timeout=30)'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/www/server/panel/BTPanel/__init__.py", line 2324, in publicObject
    res = run_obj.run(toObject, defs, get)
  File "/www/server/panel/BTPanel/__init__.py", line 2271, in run
    result = getattr(toObject, get.action)(get)
  File "class/panelPlugin.py", line 950, in repair_plugin
    return self.__repair_plugin(get.plugin_name, get.version)
  File "class/panelPlugin.py", line 134, in __repair_plugin
    return self.__install_plugin(upgrade_plugin_name, upgrade_version)
  File "class/panelPlugin.py", line 122, in __install_plugin
    filename = self.__download_plugin(upgrade_plugin_name, upgrade_version)
  File "class/panelPlugin.py", line 629, in __download_plugin
    raise public.PanelError(public.error_conn_cloud(str(ex)))
public.PanelError: 面板运行时发生错误: 面板运行时发生错误: 抱歉,连接云端服务器失败! -

可能的原因:

    本地服务器网络异常
    本地服务器DNS配置异常
    云端服务器故障


建议按顺序逐一尝试以下解决方案:

    在【首页】右上角点击【修复】按钮尝试修复面板
    在面板【设置】面页尝试修改【面板云端请求线路】
    在面板【设置】面页尝试修改【面板云端通讯节点配置】
    在面板【设置】面页尝试修改【面板云端请求方式】
    打开堡塔官网查看云端服务器是否在维护:打开堡塔官网
    排查本地服务器络是否存在异常
    向服务器提供商请求协助
    到堡塔官方论坛发贴求助: 打开堡塔论坛



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发表于 2024-4-17 10:26:05 | 显示全部楼层
之前是否指定过hosts,执行下面命令重试
  1. sed -i "/bt.cn/d" /etc/hosts
复制代码

上面方式不行,则尝试在面板设置中切换一下通讯节点
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