【待反馈】登录宝塔提示“连接宝塔官网异常，请检查服...

REQUEST_DATE: 2025-08-18 11:11:27
PAN_VERSION: 8.2.2
  OS_VERSION: Windows Server 2008 R2 Datacenter (build 7601) x64 (Py3.8.6)
REMOTE_ADDR: 119.116.39.150
REQUEST_URI: POST /ajax?action=UpdatePanel
REQUEST_FORM: {}
  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/116.0.5845.97 Safari/537.36 Core/1.116.454.400 QQBrowser/13.2.6135.400
Traceback (most recent call last):
  File "class\ajax.py", line 728, in UpdatePanel
    updateInfo = json.loads(result)
  File "C:\Program Files\python\lib\json\__init__.py", line 357, in loads
    return _default_decoder.decode(s)
  File "C:\Program Files\python\lib\json\decoder.py", line 337, in decode
    obj, end = self.raw_decode(s, idx=_w(s, 0).end())
  File "C:\Program Files\python\lib\json\decoder.py", line 353, in raw_decode
    obj, end = self.scan_once(s, idx)
json.decoder.JSONDecodeError: Expecting ',' delimiter: line 1 column 6 (char 5)


During handling of the above exception, another exception occurred:


Traceback (most recent call last):
  File "class\ajax.py", line 732, in UpdatePanel
    updateInfo = json.loads(result)
  File "C:\Program Files\python\lib\json\__init__.py", line 357, in loads
    return _default_decoder.decode(s)
  File "C:\Program Files\python\lib\json\decoder.py", line 337, in decode
    obj, end = self.raw_decode(s, idx=_w(s, 0).end())
  File "C:\Program Files\python\lib\json\decoder.py", line 353, in raw_decode
    obj, end = self.scan_once(s, idx)
json.decoder.JSONDecodeError: Expecting ',' delimiter: line 1 column 6 (char 5)


During handling of the above exception, another exception occurred:


Traceback (most recent call last):
  File "D:\BtSoft\panel\BTPanel\__init__.py", line 1584, in publicObject
    return run_exec().run(toObject, defs, get)
  File "D:\BtSoft\panel\BTPanel\__init__.py", line 1825, in run
    result = resobj(get)
  File "class\ajax.py", line 734, in UpdatePanel
    raise public.PanelError("连接宝塔官网（www.bt.cn）异常，请检查服务网络状况")
public.PanelError: 面板运行时发生错误: '连接宝塔官网（www.bt.cn）异常，请检查服务网络状况'


之前都可以正常运行，今天突然就报错了，试过很多机器也都不行，请官方及时处理并给出解决方案

你的系统太老了，建议升级到WindowsServer2022然后重新安装宝塔面板，而且宝塔官网刚刚维护过，肯定网络不稳，稍后重试即可的

服务器网络是否能连接宝塔官网，重新试下