【已解答】No module named ＇cbor2＇升级到11.6版出错

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：v11.3

系统版本：Alibaba Cloud  3 (OpenAnolis Edition) x86_64(Py3.7.16)

问题描述：升级到11.6后报错，无法进入登录界面

相关截图（日志、错误）：

出错了，面板运行时发生错误！            ModuleNotFoundError: No module named ＇cbor2＇   
    REQUEST_DATE: 2026-03-10 13:10:28  VERSION: Alibaba Cloud  3 (OpenAnolis Edition) x86_64(Py3.7.16) - 11.6.0 REMOTE_ADDR: xx.xx.154.190 REQUEST_URI: GET /?REQUEST_FORM: {}  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:146.0) Gecko/20100101 Firefox/146.0    Traceback (most recent call last):  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/flask/app.py＂, line 1823, in full_dispatch_request    rv = self.dispatch_request()  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/flask/app.py＂, line 1799, in dispatch_request    return self.ensure_sync(self.view_functions[rule.endpoint])(**view_args)  File ＂/www/server/panel/BTPanel/__init__.py＂, line 538, in home    comReturn = comm.local()  File ＂class/common.py＂, line 134, in local    result = self.setSession()  File ＂class/common.py＂, line 149, in setSession    import config  File ＂class/config.py＂, line 16, in ＜module＞    from webauthn_util import WebAuthn  File ＂class/webauthn_util.py＂, line 12, in ＜module＞    from webauthn import (  File ＂class/webauthn/__init__.py＂, line 1, in ＜module＞    from .registration.generate_registration_options import generate_registration_options  File ＂class/webauthn/registration/generate_registration_options.py＂, line 3, in ＜module＞    from webauthn.helpers import generate_challenge, generate_user_handle, byteslike_to_bytes  File ＂class/webauthn/helpers/__init__.py＂, line 5, in ＜module＞    from .decode_credential_public_key import decode_credential_public_key  File ＂class/webauthn/helpers/decode_credential_public_key.py＂, line 4, in ＜module＞    import cbor2ModuleNotFoundError: No module named ＇cbor2＇   

• 很抱歉，面板运行时意外发生错误，请尝试按以下顺序尝试解除此错误：
• 修复方案一：在[首页]右上角点击修复面板，并退出面板重新登录。[url=]尝试点击修复[/url]
• 修复方案二：如上述尝试未能解除此错误，请截图此窗口到宝塔论坛发贴寻求帮助, 论坛地址：https://www.bt.cn/bbs
  

您好，您到SSH终端执行

1. btpip install cbor2==5.4.6

复制代码

如果还有其他依赖包的故障，可以尝试备份python环境后，重新覆盖安装

1. mv /www/server/panel/pyenv /www/backup/pyenv_backup
   
2. if [ -f /usr/bin/curl ];then curl -sSO https://download.bt.cn/install/install_panel.sh;else wget -O install_panel.sh https://download.bt.cn/install/install_panel.sh;fi;bash install_panel.sh ed8484bec

复制代码

大炮运维V587 发表于 2026-3-10 16:37
您好，您到SSH终端执行

如果还有其他依赖包的故障，可以尝试备份python环境后，重新覆盖安装

感谢！是缺了2个包，cbor2 和 asn1crypto，用默认的源提示错误，可能就是因为这个才造这2个包安装失败，换了阿里的源就行了。
/www/server/panel/pyenv/bin/pip3 install cbor2 -i https://mirrors.aliyun.com/pypi/simple/
/www/server/panel/pyenv/bin/pip3 install asn1crypto -i https://mirrors.aliyun.com/pypi/simple/

您好，我的问题跟上面一样，按您的说明在执行的时候，btpip install cbor2==5.4.6的时候，提示下面的信息：

WARNING: You are using pip version 21.1.3; however, version 24.0 is available.
You should consider upgrading via the '/www/server/panel/pyenv/bin/python3.7 -m pip install --upgrade pip' command.

大炮运维V587 发表于 2026-3-10 16:37
您好，您到SSH终端执行

如果还有其他依赖包的故障，可以尝试备份python环境后，重新覆盖安装

按您说的执行btpip install cbor2==5.4.6，失败，提示信息：

Looking in indexes: https://pypi.tuna.tsinghua.edu.cn/simple
Collecting cbor2==5.4.6
  ERROR: HTTP error 403 while getting https://pypi.tuna.tsinghua.edu.cn/packages/a0/c2/ef6830816831a9ec276f45270de1029513f12255610a81673b285484a829/cbor2-5.4.6-cp37-cp37m-manylinux_2_17_x86_64.manylinux2014_x86_64.whl#sha256=e5094562dfe3e5583202b93ef7ca5082c2ba5571accb2c4412d27b7d0ba8a563 (from https://pypi.tuna.tsinghua.edu.cn/simple/cbor2/) (requires-python:>=3.7)
ERROR: Could not install requirement cbor2==5.4.6 from https://pypi.tuna.tsinghua.edu.cn/packages/a0/c2/ef6830816831a9ec276f45270de1029513f12255610a81673b285484a829/cbor2-5.4.6-cp37-cp37m-manylinux_2_17_x86_64.manylinux2014_x86_64.whl#sha256=e5094562dfe3e5583202b93ef7ca5082c2ba5571accb2c4412d27b7d0ba8a563 because of HTTP error 403 Client Error: Forbidden for url: https://pypi.tuna.tsinghua.edu.cn/packages/a0/c2/ef6830816831a9ec276f45270de1029513f12255610a81673b285484a829/cbor2-5.4.6-cp37-cp37m-manylinux_2_17_x86_64.manylinux2014_x86_64.whl for URL https://pypi.tuna.tsinghua.edu.cn/packages/a0/c2/ef6830816831a9ec276f45270de1029513f12255610a81673b285484a829/cbor2-5.4.6-cp37-cp37m-manylinux_2_17_x86_64.manylinux2014_x86_64.whl#sha256=e5094562dfe3e5583202b93ef7ca5082c2ba5571accb2c4412d27b7d0ba8a563 (from https://pypi.tuna.tsinghua.edu.cn/simple/cbor2/) (requires-python:>=3.7)
WARNING: You are using pip version 20.3.3; however, version 24.0 is available.
You should consider upgrading via the '/www/server/panel/pyenv/bin/python3.7 -m pip install --upgrade pip' command.

备份python环境后，重新覆盖安装，依然是这个问题，请教下，怎么解决好呢？