【待反馈】无法使用 AI 助手

为了能快速了解并处理您的问题，请提供以下基础信息：

面板、插件版本：

v11.7.0

系统版本：

Ubuntu 20

问题描述：

使用宝塔的 AI 助手时，点击智能模型，出现的错误弹窗，把弹窗关了，忽略，但是向 AI 助手提问，却没有反应。

相关截图（日志、错误）：

ImportError: cannot import name ＇deprecated＇ from ＇typing_extensions＇ (/www/server/panel/pyenv/lib/python3.7/site-packages/typing_extensions.py)
REQUEST_DATE: 2026-05-08 10:06:31  VERSION: Ubuntu 20.04.6 LTS (Focal Fossa) x86_64(Py3.7.9) - 11.7.0 REMOTE_ADDR: 121.34.54.103 REQUEST_URI: POST /mod/agent/com/get_config?REQUEST_FORM: {＇type＇: ＇＇}  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.84 Safari/537.36 HBPC/12.1.4.300Traceback (most recent call last):  File ＂/www/server/panel/BTPanel/__init__.py＂, line 2620, in publicObject    res = run_obj.run(toObject, defs, get)  File ＂/www/server/panel/BTPanel/__init__.py＂, line 2566, in run    result = getattr(toObject, get.action)(get)  File ＂/www/server/panel/mod/modController.py＂, line 91, in model    raise public.PanelError(result[＇msg＇])public.PanelError: 面板运行时发生错误: Traceback (most recent call last):  File ＂/www/server/panel/mod/project/agent/comMod.py＂, line 19, in ＜module＞    import openai  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/openai/__init__.py＂, line 8, in ＜module＞    from . import types  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/openai/types/__init__.py＂, line 5, in ＜module＞    from .batch import Batch as Batch  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/openai/types/batch.py＂, line 7, in ＜module＞    from .._models import BaseModel  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/openai/_models.py＂, line 23, in ＜module＞    from pydantic.fields import FieldInfo  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/pydantic/fields.py＂, line 21, in ＜module＞    from pydantic_core import PydanticUndefined  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/pydantic_core/__init__.py＂, line 30, in ＜module＞    from .core_schema import CoreConfig, CoreSchema, CoreSchemaType, ErrorType  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/pydantic_core/core_schema.py＂, line 15, in ＜module＞    from typing_extensions import deprecatedImportError: cannot import name ＇deprecated＇ from ＇typing_extensions＇ (/www/server/panel/pyenv/lib/python3.7/site-packages/typing_extensions.py)During handling of the above exception, another exception occurred:Traceback (most recent call last):  File ＂/www/server/panel/mod/project/agent/comMod.py＂, line 22, in ＜module＞    import openai  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/openai/__init__.py＂, line 8, in ＜module＞    from . import types  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/openai/types/__init__.py＂, line 5, in ＜module＞    from .batch import Batch as Batch  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/openai/types/batch.py＂, line 7, in ＜module＞    from .._models import BaseModel  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/openai/_models.py＂, line 23, in ＜module＞    from pydantic.fields import FieldInfo  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/pydantic/fields.py＂, line 21, in ＜module＞    from pydantic_core import PydanticUndefined  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/pydantic_core/__init__.py＂, line 30, in ＜module＞    from .core_schema import CoreConfig, CoreSchema, CoreSchemaType, ErrorType  File ＂/www/server/panel/pyenv/lib/python3.7/site-packages/pydantic_core/core_schema.py＂, line 15, in ＜module＞    from typing_extensions import deprecatedImportError: cannot import name ＇deprecated＇ from ＇typing_extensions＇ (/www/server/panel/pyenv/lib/python3.7/site-packages/typing_extensions.py)

您好，您到独立的SSH终端里执行

1. btpip install typing_extensions==4.7.1 --force-reinstall  && bt restart

复制代码

然后重新打开面板，如果还是报这个错误，请扫描论坛右下角客户服务经理的二维码，联系我司客户服务经理，就说找我解决面板AI助手报错的问题