【待反馈】首页和软件中心报错

Traceback (most recent call last):  File "class/pluginAuth.py", line 98, in panel.class.pluginAuth.Plugin.get_plugin_list  File "class/pluginAuth.py", line 174, in panel.class.pluginAuth.Plugin.__flush_plugin_authpublic.PanelError: 面板运行时发生错误: {'status': False, 'msg': 'curl error: /usr/local/curl/bin/curl ->> /usr/local/curl/bin/curl: error while loading shared libraries: libssl.so.1.0.0: cannot open shared object file: No such file or directory\n'}During handling of the above exception, another exception occurred:Traceback (most recent call last):  File "class/pluginAuth.py", line 128, in panel.class.pluginAuth.Plugin.get_plugin_listpublic.PanelError: 面板运行时发生错误: '无法连接宝塔云端服务器，请刷新页面重试-2'During handling of the above exception, another exception occurred:Traceback (most recent call last):  File "/www/server/panel/BTPanel/__init__.py", line 1776, in publicObject    return run_exec().run(toObject, defs, get)  File "/www/server/panel/BTPanel/__init__.py", line 1724, in run    result = getattr(toObject,get.action)(get)  File "class/panelPlugin.py", line 1289, in get_index_list    softList = self.get_cloud_list(get)['list']  File "class/panelPlugin.py", line 928, in get_cloud_list    softList = Plugin(False).get_plugin_list(force)  File "class/pluginAuth.py", line 131, in panel.class.pluginAuth.Plugin.get_plugin_listpublic.PanelError: 面板运行时发生错误: '无法连接宝塔云端服务器，请刷新页面重试-3'
手动拷贝libssl.so.1.0.0到lib64后也报错：


Traceback (most recent call last):  File "class/pluginAuth.py", line 98, in panel.class.pluginAuth.Plugin.get_plugin_list  File "class/pluginAuth.py", line 174, in panel.class.pluginAuth.Plugin.__flush_plugin_authpublic.PanelError: 面板运行时发生错误: {'status': False, 'msg': 'curl error: /usr/local/curl/bin/curl ->> /usr/local/curl/bin/curl: symbol lookup error: /usr/local/curl/lib/libcurl.so.4: undefined symbol: SSL_CTX_set_alpn_protos\n'}During handling of the above exception, another exception occurred:Traceback (most recent call last):  File "class/pluginAuth.py", line 128, in panel.class.pluginAuth.Plugin.get_plugin_listpublic.PanelError: 面板运行时发生错误: '无法连接宝塔云端服务器，请刷新页面重试-2'During handling of the above exception, another exception occurred:Traceback (most recent call last):  File "/www/server/panel/BTPanel/__init__.py", line 1776, in publicObject    return run_exec().run(toObject, defs, get)  File "/www/server/panel/BTPanel/__init__.py", line 1724, in run    result = getattr(toObject,get.action)(get)  File "class/panelPlugin.py", line 1289, in get_index_list    softList = self.get_cloud_list(get)['list']  File "class/panelPlugin.py", line 928, in get_cloud_list    softList = Plugin(False).get_plugin_list(force)  File "class/pluginAuth.py", line 131, in panel.class.pluginAuth.Plugin.get_plugin_listpublic.PanelError: 面板运行时发生错误: '无法连接宝塔云端服务器，请刷新页面重试-3'

您好，错误提示无法链接我们云端节点，您那边执行下面命令ping测试看下链接到哪个节点地址

1. ping www.bt.cn
   
2. ping api.bt.cn
   
3. 
   
4. curl -v https://api.bt.cn

复制代码

PING www.bt.cn (42.157.129.124) 56(84) bytes of data.
64 bytes from 42.157.129.124 (42.157.129.124): icmp_seq=1 ttl=48 time=30.4 ms
PING api.bt.cn (42.157.129.47) 56(84) bytes of data.
64 bytes from 42.157.129.47 (42.157.129.47): icmp_seq=1 ttl=48 time=31.9 ms

* About to connect() to api.bt.cn port 443 (#0)
*   Trying 42.157.129.47...
* Connected to api.bt.cn (42.157.129.47) port 443 (#0)
* Initializing NSS with certpath: sql:/etc/pki/nssdb
*   CAfile: /etc/pki/tls/certs/ca-bundle.crt
  CApath: none
* SSL connection using TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256
* Server certificate:
*       subject: CN=*.bt.cn,OU=总务,O=广东宝塔安全技术有限公司,ST=广东省,C=CN
*       start date: 8月 17 00:00:00 2021 GMT
*       expire date: 9月 17 23:59:59 2022 GMT
*       common name: *.bt.cn
*       issuer: CN=sslTrus (RSA) OV CA,O=sslTrus,C=CN
> GET / HTTP/1.1
> User-Agent: curl/7.29.0
> Host: api.bt.cn
> Accept: */*
>
< HTTP/1.1 200 OK
< Server: nginx
< Date: Fri, 14 Jan 2022 00:29:39 GMT
< Content-Type: text/html; charset=utf-8
< Transfer-Encoding: chunked
< Connection: keep-alive
< Vary: Accept-Encoding
< Strict-Transport-Security: max-age=31536000
<
* Connection #0 to host api.bt.cn left intact

您好，方便的话，私信我发下相关远程信息，这边排查看看是什么原因导致