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【已解答】无法连接宝塔服务器

发表在 Linux面板2022-5-31 18:14 [复制链接] 1 4786

--------------e------ /www/server/panel/data/userInfo.json
lsattr: 没有那个文件或目录 尝试对/www/server/panel/data/plugin_bin.pl进行stat调用时
--------------e------ /www/server/panel/data/auth_list.json
--------------e------ /www/server/panel/install/public.sh
lsattr: 没有那个文件或目录 尝试对/www/server/panel/install/check.sh进行stat调用时
节点连接状态:
www.bt.cn 302 42.157.129.124
api.bt.cn 200 42.157.129.47
download.bt.cn 000
dg1.bt.cn 200 42.157.129.47
dg2.bt.cn 200 42.157.129.47

系统DNS设置:
# This file is managed by man:systemd-resolved(8). Do not edit.
#
# This is a dynamic resolv.conf file for connecting local clients to the
# internal DNS stub resolver of systemd-resolved. This file lists all
# configured search domains.
#
# Run "resolvectl status" to see details about the uplink DNS servers
# currently in use.
#
# Third party programs should typically not access this file directly, but only
# through the symlink at /etc/resolv.conf. To manage man:resolv.conf(5) in a
# different way, replace this symlink by a static file or a different symlink.
#
# See man:systemd-resolved.service(8) for details about the supported modes of
# operation for /etc/resolv.conf.

nameserver 127.0.0.53
options edns0 trust-ad
search .



REQUEST_DATE: 2022-05-31 18:12:42 PAN_VERSION: 7.9.1  OS_VERSION: Ubuntu 21.04 x86_64(Py3.7.8) REMOTE_ADDR: 10.3.6.15 REQUEST_URI: POST /plugin?action=get_index_listREQUEST_FORM: {}  USER_AGENT: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/102.0.5005.61 Safari/537.36Traceback (most recent call last):  File "class/pluginAuth.py", line 99, in panel.class.pluginAuth.Plugin.get_plugin_listAttributeError: 'bool' object has no attribute 'encode'During handling of the above exception, another exception occurred:Traceback (most recent call last):  File "class/pluginAuth.py", line 128, in panel.class.pluginAuth.Plugin.get_plugin_listpublic.PanelError: 面板运行时发生错误: 无法连接宝塔云端服务器,请刷新页面重试-2During handling of the above exception, another exception occurred:Traceback (most recent call last):  File "/www/server/panel/BTPanel/__init__.py", line 1749, in publicObject    return run_exec().run(toObject, defs, get)  File "/www/server/panel/BTPanel/__init__.py", line 1697, in run    result = getattr(toObject,get.action)(get)  File "class/panelPlugin.py", line 1302, in get_index_list    softList = self.get_cloud_list(get)['list']  File "class/panelPlugin.py", line 936, in get_cloud_list    softList = Plugin(False).get_plugin_list(force)  File "class/pluginAuth.py", line 133, in panel.class.pluginAuth.Plugin.get_plugin_listpublic.PanelError: 面板运行时发生错误: 无法连接宝塔云端服务器,请刷新页面重试-3

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发表于 2022-5-31 18:19:08 | 显示全部楼层
将您的服务器ssh信息,面板登录资料按照下面的格式发到这个邮箱:help@bt.cn
格式(必须复制帖子链接,不然不知道邮件来源):
  1. 帖子标题(遇到什么问题):
  2. 帖子链接:https://www.bt.cn/bbs/thread-xxxxxxxx
  3. SSH账号密码及端口(Windows服务器请发送远程连接):
  4. 宝塔面板登录链接地址及账号密码:
复制代码

接到邮件后将开始处理、视问题复杂度处理时间约1-3工作日,请耐心等待。
有任何进展将会回复。
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